Privacy policy

Last updated: 12 November 2026

This policy explains what personal information Soundcheck Web Design collects through this website, why, and what your rights are. I've kept it in plain English.

Who I am

Soundcheck Web Design is run by Jack, a sole trader based in the UK. I'm the data controller for the information described here. If you have any questions about this policy or your information, email me at hello@soundcheckwebdesign.com or use the contact form on the home page.

What I collect

When you use the contact form, I collect:

• your name and email address
• your business name and current website, if you choose to give them
• which package you're interested in, and your message

If you become a client, I'll also keep the details needed to do the work and invoice you, such as your billing details and our emails.

Like almost every website, the servers that host and deliver this site automatically record basic technical information, such as your IP address and browser type, to keep it running securely.

How I use it

• To reply to your enquiry and send you the free mockup you asked for. The lawful basis is taking steps at your request before entering into a contract, and my legitimate interest in responding to people who contact me.
• To deliver work and invoice clients. The lawful basis is performing our contract, and meeting my legal obligations, such as keeping tax records.

I won't add you to a mailing list, sell your information, or use it for anything you wouldn't expect.

Who I share it with

I only use trusted services that are needed to run the site and the business:

• Netlify hosts this website and receives contact form submissions. Netlify is based in the United States and protects data transferred from the UK under recognised safeguards.
• Google Fonts supplies the fonts on this site. When a page loads, your browser requests the fonts from Google's servers, which means Google receives your IP address.
• Stripe processes the payment if you pay a deposit online. I never see or store your card details.
• My email provider, which stores our correspondence.

Cookies

This website doesn't use cookies to track you, and it doesn't use advertising or analytics tools. That's why you won't see a cookie banner. If that ever changes, I'll update this policy and ask for your consent first where the law requires it.

How long I keep it

• Enquiries that don't lead to work: up to 12 months, then deleted.
• Client records: as long as UK tax and accounting rules require, usually six years.

Your rights

Under UK data protection law you can ask to:

• see the information I hold about you
• correct anything that's wrong
• have your information deleted
• object to, or restrict, how I use it
• receive your information in a portable format

To make a request, get in touch using the details above. I'll reply within one month. If you're unhappy with how I've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

Changes to this policy

I'll update this page if anything changes, and change the date at the top.